- Return Window
- 7 days from the date of delivery.
- Return Conditions
- Item must be unused, in original condition, with all original packaging and accessories included.
- Non-Returnable
- Used items; items where the description accurately matched the product (personal preference); items marked "Final Sale".
- Refund Timeline
- Refund issued within 7 business days after the returned item is received and inspected.
- Return Shipping
- If the item was misrepresented or damaged in transit, we cover return shipping costs. For other reasons, return shipping is at the buyer's cost.
- Contact
- Email info@luxtoky.my with your order number and reason for return.